gursheenkaur537

Provided primary customer support to internal and external customers. • Updated account information to maintain customer records. • Answered constant flow of customer calls with minimal wait times. • Offered advice and assistance to customers, paying attention to special needs or wants. • Tracked customer service cases and updated service software with customer information. • Assisting over 50 Customers through chat and calls • Responded to customer requests for products, services, and company information

Implemented company policies, technical procedures and standards for preserving integrity and security of data, reports, and access. • Assessed applications and reviewed academic transcripts, test scores, and recommendation letters, ensuring adherence to admission criteria and standards. • Assisted in managing admissions process, maintaining accurate records, and ensuring compliance with policies and regulations. • Assisted in developing admissions materials, including brochures and website content, to effectively communicate with institution's programs and opportunities. • Coordinated with academic departments to ensure accurate and up-to-date information about programs, courses, and admission requirements. • Processing more that 40 applications everyday from all over world and issuing offer letters from top universities of UK.

Secured premises and personnel by patrolling property and monitoring surveillance equipment. • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors. • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority. • Responded quickly to incidents and assessed active situations for security concerns. • Conduct Patient watches, patrol, and other assigned duties.