Taofeek Quadri
About Candidate
As a certified IT professional with hands-on experience in project management, data analysis, and IT infrastructure, I specialize in driving digital transformation through cutting-edge technologies. My skills span SQL, database design, IT support, and system administration, where I have consistently optimized processes, improved data integrity, and delivered on key business objectives.
Certified in CompTIA Security+ and Google IT Support, I have a proven track record of improving network security and streamlining IT operations. I thrive in dynamic environments, adept at using Agile methodologies to lead cross-functional teams toward successful project delivery.
Looking for opportunities to apply my expertise in IT project management and systems integration to solve complex challenges and create value for forward-thinking organizations.As a certified IT professional with hands-on experience in project management, data analysis, and IT infrastructure, I specialize in driving digital transformation through cutting-edge technologies. My skills span SQL, database design, IT support, and system administration, where I have consistently optimized processes, improved data integrity, and delivered on key business objectives. Certified in CompTIA Security+ and Google IT Support, I have a proven track record of improving network security and streamlining IT operations. I thrive in dynamic environments, adept at using Agile methodologies to lead cross-functional teams toward successful project delivery. Looking for opportunities to apply my expertise in IT project management and systems integration to solve complex challenges and create value for forward-thinking organizations.
Education
Focused on IT project management, agile methodologies, risk management, and IT system integrations to ensure project alignment with business goals.
Specialized in digital marketing and data analytics, leveraging digital tools to enhance brand visibility and optimize digital processes for businesses. Specialized in digital marketing and data analytics, leveraging digital tools to enhance brand visibility and optimize digital processes for businesses.
Focused on the intersection of IT and business processes, providing a strong foundation in systems analysis, database management, and IT infrastructure. Coursework included: Database Design & SQL: Designed and optimized databases for business applications. Systems Analysis & Design: Developed analytical frameworks to solve business problems through technology. Network Security: Studied protocols and strategies to secure information systems. Project Management: Applied project management methodologies to IT projects, including Agile and Waterfall frameworks. Key Projects: Led a final-year project to create a comprehensive inventory management system, which streamlined database operations for a local business, reducing operational errors by 20%. Developed a CRM system for tracking and managing customer data, improving data accessibility and customer engagement.
Experiences
- Engaged customers to assess product needs, providing tailored solutions to drive product demonstrations. • Processed customer leads, addressing inquiries, and guiding customers through the ordering process. • Collaborated with cross-functional teams to address customer feedback and improve service efficiency.
• Provided support for SQL-based systems, reducing downtime by 20%. • Managed inventory and customer databases, enhancing sales strategy through data analysis. • Streamlined customer database operations, leading to a 10% boost in upselling opportunities by leveraging customer data analytics. • Collaborated with IT teams to maintain the integrity of product inventory databases, improving internal workflows.
• Conducted comprehensive business analysis for IT systems, improving CRM database accuracy by 15% and streamlining customer relationship processes. • Led cross-functional projects aimed at integrating sales and customer data, enhancing data reporting capabilities and decision-making processes. • Developed IT-focused solutions for business process optimization, reducing operational bottlenecks.
• Acted as the first point of contact for technical issues within the product development team. • Managed the documentation of technical requirements and user stories in collaboration with stakeholders. • Ensured that all technical issues were escalated and resolved promptly. • Supported the configuration and troubleshooting of hardware and software systems. • Provided technical guidance to end-users during product demonstrations and installations.
• Provided first-level support to users facing software issues during data analysis processes. • Assisted with troubleshooting operating systems and network-related problems within the team. • Developed reports based on troubleshooting logs to prevent recurring issues. • Supported IT infrastructure services, resolving data system issues as they arose. • Collaborated with technical teams to optimize system performance and user experience
Skills
IT Project Management
Data Analysis & SQL
System Administration
Network Security (CompTIA Security+)
Agile Methodologies
IT Support & Troubleshooting
CRM Systems & Integration
Technical Documentation
Customer Relationship Management (CRM)
Problem-Solving & Critical Thinking
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